A successful marina begins with strong policies and sound operating practices. This introductory session explores the essential policies, procedures, and day-to-day operational standards that help marinas operate safely, efficiently, and consistently. Attendees will gain a practical understanding of industry best practices, customer service expectations, dock rules, documentation, and operational protocols that form the foundation of effective marina management. Whether you're new to the industry or looking to strengthen your operational knowledge, this session provides valuable insights for marina owners, managers, and staff.

Have a question? Help shape the discussion by submitting your Marina 101 questions in advance using this link. The presenters will incorporate the most relevant and broadly applicable questions into the session, followed by an opportunity for additional live Q&A.